📝 Exchange and Return Policy

We guarantee our valued customers the right to exchange or return all products available in our store, according to the following conditions:

The product is eligible for return or exchange within a maximum period of 3 business days from its receipt, provided that it is:

• In its exact original condition.

• Unused.

• Enclosed in its original packaging.

If the request is approved, a courier will be sent within 3 to 5 business days to collect the product for exchange or return.

To request an exchange or return:

• Please contact us via WhatsApp at the number provided on the shipping label,

• Or through the “Contact Us” page on the website.

Please attach the following with your request:

• A clear picture of the product.

• The order number.

• The city and detailed address.

The product will be exchanged, or a full refund will be issued if:

• The product is damaged or has a manufacturing defect.

• Or, if it is completely different from the specifications displayed on the product page.